The Introduction of Online Psychological Support to Our Lives
The undeniable impact of technology, one of the greatest dynamics of our modern society, on human life is a clear fact, and one of the realities that even this flow cannot wash away is its effect on traditional support methods. Traditional support methods, falling within the sphere of influence of our endlessly digitalizing world, are also undergoing a transformation. This transformation, which is the beginning of a new era and about which we will speak extensively, primarily started with online psychological support.
Entering our lives mostly due to certain restrictions and necessities during the Covid-19 period and currently being one of the most preferred types of support, online psychological support brings to mind the question: 'why couldn't we access such a service before?' given the possibilities it offers. Even before the pandemic period, the necessity of such a support service was actually felt. Despite such a need, a complete transition to online psychological support services was never fully achieved. Thousands of people from every segment of today's modern society now access online psychological support as an alternative option, receiving professional support by accessing it quickly and reliably via digital platforms.
What is Online Psychological Support?
Online psychological support, also known as e-support, is a type of support method where the expert and the client interact through certain communication tools and digital applications. With online psychological support, clients can access psychological support services without any time and space constraints, adhering to specific frameworks and rules. Similarly, with the online support option, experts can directly communicate with their clients as quickly as possible in emergencies, easily seizing the opportunity to be in the right place at the right time.
Online Psychological Support and the Principle of Confidentiality
Since face-to-face support and online support are conducted in different environments, online psychological support and traditional support naturally diverge in some aspects. The fact that these two support options have differences in some ways does not mean that they deviate from the ethical foundations and psychological support principles strictly adhered to by traditional support and modern psychology.
Online psychological support, just like face-to-face support, primarily adopts the principle of expert-client confidentiality and strictly adheres to this confidentiality throughout the sessions. Similarly, ethical values, which are one of the building blocks of modern psychology and are paid highly sensitive attention to, are among the primary considerations for online psychological support. In line with these ethical values and confidentiality principles, the online psychological support process aims to progress healthily in mutual trust.
Differences Between Online Psychological Support and Face-to-Face Support
In the preceding paragraphs, we constantly mentioned how similar online psychological support actually is to traditional support and how both choices utilize similar dynamics while serving the same purpose. So, moving on to what points differentiate online psychological support from face-to-face support; the fundamental part that separates online psychological support from face-to-face support is that the accessibility to online support is much easier compared to face-to-face support.
Clients can access psychological support services as quickly as possible regardless of place or time. In this way, individuals experiencing sudden changes in their lives and not knowing exactly how to cope with the mood state brought by these sudden changes can reach professional support without losing time. At this very point, Eskişehir Psychologist Ethem Tozbay provides fast and reliable online psychological support to his clients for these fluctuating times in Eskişehir. Online psychological support offers the opportunity to consult with any competent expert living on the other side of the world within minutes without traveling in any way.
Another important part to focus on is that online psychological support acts as a first aid kit for individuals with certain physical ailments or clients who cannot leave their current location due to various mandatory reasons. Functionally identifying it with a first aid kit, online psychological support is right at our fingertips for emergencies and practically provides the advantage of intervening in emergencies before it is too late. Another significant point where online psychological support diverges from face-to-face support is that it makes this service accessible regardless of place and time for clients residing in rural areas for various reasons who cannot access face-to-face support due to distances.

Psychologist Ethem Tozbay
Graduated from Mersin University, Ethem Tozbay specializes in Cognitive Behavioral Therapy (CBT), providing online psychological support for anxiety disorders, depression, and relationship problems. As an active member of the Turkish Psychological Association, he integrates evidence-based approaches with a deep empathetic understanding.
